Privacy Policy

British Padel Awards ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard data when you use britishpadelawards.co.uk.

1. Who We Are

The British Padel Awards is organised by Gloss Agency Ltd. For privacy queries, contact us at info@britishpadelawards.co.uk.

2. Information We Collect

We collect information you provide when:

• Buying tickets, name, email address, phone number, company, dietary requirements.
• Using the contact form, name, email address, phone number and message content.

We also receive limited technical data from your browser, including your IP address and browser type, which may be stored in server logs for security and diagnostic purposes.

3. How We Use Your Information

• To process your ticket booking and send confirmation emails.
• To respond to enquiries submitted via our contact form.
• To manage attendance at the British Padel Awards 2026.
• To comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment Processing

Payments are processed by PayPal. We do not receive or store your card details. PayPal's privacy policy applies to any data shared with them during payment. View PayPal's privacy policy at paypal.com.

5. Data Retention

We retain booking data for up to 2 years after the event for accounting and legal compliance purposes. Contact form submissions are retained for up to 12 months.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict processing of your data.

To exercise these rights, contact us at info@britishpadelawards.co.uk.

7. Cookies

We use essential session cookies to operate the booking form and contact form. No tracking or advertising cookies are used. For more information, see our Cookie Policy.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our site uses HTTPS encryption for all data in transit.

9. Third-Party Links

Our website may contain links to third-party websites (such as sponsors). We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.

11. Contact

Questions about this policy? Email us at info@britishpadelawards.co.uk.